Cardpool Reviews

Convenient and Flexible: Cardpool allows users to sell unwanted gift cards for cash or exchange them for other cards, providing flexibility in managing gift card balances.

Variety of Selling Options: Users can sell cards through a simple-to-use website, a nifty app, or both kiosk and cashier-assisted physical locations, catering to different preferences.

Good Rates: Cardpool promises up to 92% of the card value for popular merchants, offering a reasonable payout.

Refer a Friend Promotion: Users can earn $7 each time a friend they refer makes their first purchase, and the referred friend gets a $7 discount.

Secure Transactions: The platform verifies the balance of each gift card and handles transactions securely.

Negative Customer Experiences: Cardpool has received nearly 2,200 consumer complaints in the last three years, leading to a BBB rating of "F".

Issues with Gift Cards: Some consumers have reported problems with gift cards that didn't work, and lack of response from the company when they complained.

Unreliable Customer Service: Many users have experienced poor customer service, including long wait times for responses and nonsensical answers.

Risk of Non-Redemption: There is a risk that the gift card may not be redeemed if the recipient does not frequent the specific retailer or does not find anything appealing within the scope of the card.